General
Can I Have My Medication Delivered to a Locker Instead of My Home Address?
Can Medication Be Delivered to a Locker? No, medications are delivered to a home or approved address for safety and compliance reasons. Some medications cannot be delivered to: Parcel lockers Collection lockers Unattended pickup points Why Are There ...
Delivery Prescriptions – What Happens Next?
Delivery Prescriptions – What Happens Next? If you or your clinic selects the delivery option for your prescription, here’s what happens next and what you can expect. Prescription Sent to Signature Pharmacy Once your prescription is issued for ...
How to return your weight loss pen to Signature Pharmacy
How to Return Your Weight Loss Pen to Signature Pharmacy If you’ve had an issue with your weight loss pen and our pharmacy has confirmed that it can be returned, follow these simple steps to send it back safely. 1. Ensure the Pen is Secure Place the ...
Controlled Drug (CD) Prescriptions
Controlled Drug (CD) Prescriptions At Signature Pharmacy, we follow strict guidelines to ensure the safe and compliant handling of controlled drug (CD) prescriptions. Here’s what you need to know about ordering and receiving these medications. ...
International Shipping
International Shipping We use DHL Express to deliver medication internationally. However, customs rules vary by country, so some medications may not be allowed for shipment outside the UK. Where We Can Ship To Currently, we can send medication to ...
Delivery Cut-off Times
Delivery Cut-off Times We’re here to help you 7 days a week (excluding bank holidays) with any questions you may have. To make sure your medication gets to you on time, it’s important to know our delivery cut-off times. These depend on the courier ...
My delivery address is different to the one on my prescription.
My Delivery Address Is Different From The One On My Prescription If your delivery address is different from the one on your prescription, don’t worry — we’ve got you covered. Once we receive your prescription, we will contact you by email and SMS ...
My Item is Showing as Delivered, But I Have Not Received It
My Item is Showing as Delivered, But I Have Not Received It If your order status shows “Delivered” but you haven’t received your package, we understand how frustrating this can be. Here’s what you can do next based on your courier service. Step 1: ...
Our Delivery Services
Our Delivery Services During checkout, you’ll be offered a choice of couriers based on the medication you order and your location. You’ll also see an estimated delivery time for each option. Delivery options across the UK We use Royal Mail and DPD ...
How do I change a delivery address?
How do I change a delivery address? You can change your delivery address at any time before your order is dispatched. Simply contact us by phone at 0330 111 0440 or email support@signaturepharmacy.co.uk, and we’ll update your details for you. If your ...
How do I change a delivery address?
How do I change a delivery address? You can change your delivery address at any time before your order is dispatched. Simply contact us by phone at 0330 111 0440 or email support@signaturepharmacy.co.uk, and we’ll update your details for you. If your ...
Popular Articles
Our Delivery Services
Our Delivery Services During checkout, you’ll be offered a choice of couriers based on the medication you order and your location. You’ll also see an estimated delivery time for each option. Delivery options across the UK We use Royal Mail and DPD ...
How much do private prescriptions cost?
How much do private prescriptions cost? The cost of a private prescription depends on the type of medication and the quantity prescribed. Prices can also vary between different pharmacies. NHS exemptions don’t apply Private prescriptions aren’t ...
Do you accept SignatureRx prescriptions?
Do you accept SignatureRx prescriptions? Yes, we accept SignatureRx private e-prescriptions. If you already have your prescription ID, you can enter your details on this page to get started. What happens next Once you’ve submitted the form, your ...
Delivery Cut-off Times
Delivery Cut-off Times We’re here to help you 7 days a week (excluding bank holidays) with any questions you may have. To make sure your medication gets to you on time, it’s important to know our delivery cut-off times. These depend on the courier ...
Do you accept e-prescriptions?
Do you accept electronic prescriptions? Yes — we accept SignatureRx e-prescriptions. If your prescription was issued through SignatureRx, you can simply send it to us, and we’ll take care of the rest. Other electronic prescriptions We may also be ...