At Signature Pharmacy, we follow strict guidelines to ensure the safe and compliant handling of controlled drug (CD) prescriptions. Here’s everything you need to know about ordering and receiving controlled medications.
Prescription Requirements
Private Prescriptions:
Must be issued on an FP10PCS form (pink form).
We require the original physical copy of this form before dispensing your medication.
NHS Prescriptions:
These may be sent electronically via the NHS Spine or issued as a paper-based FP10 form (green form).
For paper-based prescriptions, we require the physical original copy.
Delivery Guidelines
Royal Mail Deliveries:
All controlled drug prescriptions are sent via Royal Mail’s signed-for service to ensure secure delivery.
Royal Mail does not collect on Sundays. Orders processed after the final Saturday collection will be delivered the following Tuesday.
Please ensure someone is available at the delivery address to sign for the package. If no one is available, the package will be held by Royal Mail, or returned to us.
Same-Day Deliveries:
Eligible same-day deliveries will be completed on the same day if the order is processed before the cut-off time.
For same-day deliveries on weekends, please ensure someone is available to receive the package as the courier must hand it directly to the recipient.
Why These Steps Are Necessary
Controlled drugs require additional security and oversight to ensure compliance with legal regulations. By following these procedures, we can guarantee the safe and secure delivery of your medications while adhering to the law.
For any further questions about controlled drug prescriptions, feel free to contact our customer support team.